What is Toy IQ?

Toy IQ is a proudly Indian brand focused on creating high-quality, educational toys that inspire creativity, curiosity, and learning in children.

Are Toy IQ products made in India?

Yes, all our products are designed and manufactured in India to support local craftsmanship and the "Make in India" initiative.

What makes Toy IQ toys special?

Our toys are thoughtfully designed to combine fun and education, enhancing skills like creativity, problem-solving, and motor development.

What age groups are Toy IQ toys suitable for?

Our toys cater to a wide range of ages, from toddlers to pre-teens, with age-appropriate designs.

Is Toy IQ committed to sustainability?

Yes, we focus on eco-friendly materials and responsible manufacturing practices to minimize environmental impact.

Where can I learn more about Toy IQ?

You can visit our website toyiq.in to explore our products and learn more about our story.

Are Toy IQ toys safe for children?

Yes, all our toys are rigorously tested to meet or exceed international safety standards.

What materials are used in Toy IQ toys?

We use high-quality, non-toxic, and child-safe materials in all our products.

How can I clean Toy IQ toys?

Most toys can be cleaned with a damp cloth. Follow the cleaning instructions provided on the product packaging.

Do you offer eco-friendly toys?

Yes, many of our toys are made from sustainable and biodegradable materials.

Are your toys free from sharp edges and small parts?

Yes, we design all toys with safety in mind, avoiding small parts for toys meant for younger children.

How durable are Toy IQ toys?

Our toys are made to last, with high-quality materials ensuring durability even with regular play.

Are there any warranties for Toy IQ products?

We don’t offer a formal warranty but provide support for replacement parts or manufacturing defects.

Do you provide educational toys?

Yes, our toys are designed to stimulate learning and skill development in children of all ages.

Can I request customization for a Toy IQ product?

Currently, we do not offer customization services for individual products.

Where can I buy Toy IQ toys?

Toy IQ products are available on toyiq.in, Amazon, and select retail stores across India.

Can I purchase Toy IQ toys in bulk?

Yes, bulk orders for schools, events, and daycare centers are available. Contact info@toyiq.in for more details.

Are there discounts available on bulk purchases?

Yes, we offer special discounts for bulk orders. Email us at info@toyiq.in for pricing and offers.

Can I cancel or modify my order after placing it?

Yes, orders can be canceled or modified before shipping. Email customerservice@toyiq.in for assistance.

Do you offer gift cards?

Currently, we do not offer gift cards, but this feature is being explored.

Do you ship internationally?

Currently, we ship within India. For international shipping inquiries, contact info@toyiq.in.

How long does shipping take?

Standard shipping typically takes 5–7 business days within India.

How can I track my order?

You’ll receive a tracking number via email after your order ships. Use it to monitor your delivery.

What are the shipping charges?

Shipping charges vary based on location and order size. Free shipping may be available for orders above a certain amount.

Can I opt for express delivery?

Yes, express delivery options are available at checkout for an additional fee.

What happens if I miss my delivery?

The courier service will make additional delivery attempts or contact you for rescheduling.

Do you ship to remote areas in India?

Yes, we ship to most locations across India. Delivery times may vary for remote areas.

What packaging do you use for shipping?

We use eco-friendly, sturdy packaging to ensure your products arrive safely.

What is this?

What is your return policy?

How can I request a return?

Email customerservice@toyiq.in with your order details, and we’ll guide you through the process.

Do you offer free returns?

Customers are responsible for return shipping unless the product was damaged or defective.

What is the Replacement Parts Program?

If you lose or break a part, we’ll help you replace it. Email customerservice@toyiq.in for assistance.

Can I exchange a product?

We currently do not offer exchanges. You can return the product and place a new order.

What should I do if I receive a damaged product?

Email customerservice@toyiq.in with a photo of the damaged product, and we’ll resolve the issue promptly.

Do you have any ongoing offers?

Check the Offers section on our website for the latest discounts and promotions.

Can I subscribe to receive promotional updates?

Yes, subscribe to our newsletter on toyiq.in to stay updated on deals and new products.

Do you offer seasonal discounts?

Yes, we often have sales during festive seasons like Diwali, Christmas, and New Year.

Are there loyalty rewards for customers?

We are planning a loyalty program to reward our regular customers. Stay tuned for updates!

How can I contact Toy IQ?

For customer support, email customerservice@toyiq.in. For general inquiries, email info@toyiq.in.

What are your customer support hours?

Our support team is available Monday to Saturday, 10:00 AM to 6:00 PM IST.

Can I provide feedback about Toy IQ products?

We welcome feedback! Email us at info@toyiq.in or leave a review on the product page.

Do you have a phone support line?

Currently, we offer support via email only.